To ensure that your applications are always available, we offer 2 complementary and scalable services:
  • 4 levels of customized managed services: supervision, operation, administration, expertise...
  • 2 scalable hosting offers: dedicated cloud, based on our OVHcloud Advanced Partner, and shared cloud, within our Private Cloud.

4 levels of customized managed services

  • N1 • Operations

    • Set up default probes (CPU, RAM, Disk, OS, VM, URL)
    • Automatic redirection of alerts to the client

  • N1 • Exploitation

    • N0 included
    • Implementation of specific probes (applications, services...)
    • Maintenance in operational condition of the customer infrastructure
    • Incident management on procedure sheet, escalation, follow-up

  • N2 • Management

    • N0 and N1 included
    • Management of incidents
    • Creation of procedure sheets for the N1
    • Management of applications (security patches, version upgrades...)
    • Management of requests

     

  • N3 • Expertise

    • N0, N1 and N2 included
    • Technical expertise on incidents, escalation and relationship with editors
    • Change and problem management

2 scalable hosting offers

  • Dedicated Cloud

    • Based on OVHcloud's core offerings
    • From physical server to public cloud

  • Shared Cloud

    • Based on the Sully Group Private Cloud
    • Dedicated environments within our Private Cloud

Cloud Ops News

Infogérance : exploiter et héberger les applications de CNM Santé

Achievements September 14, 2023

Christian REYNAUD, Responsable du pôle Développement, Marketing et Communication de la Mutuelle CNM Santé, partage son témoignage sur sa collaboration avec Sully Group, concernant l'offre Infogérance.

Supervise the infrastructure with the Delivery Control Room

Achievements January 18, 2022

Since 2018, Sully Group has been offering an outsourced monitoring service for IT infrastructures of all sizes. From the lowest layers to the middleware, the Delivery Control Room monitors and maintains in operational condition the equipment present in the datacenters and remote sites.
70
experts
200
supervised applications
in 4,000 servers
25,000
equipments
in 168 countries
10,000
alerts processed
each month

Want to know more?

Contact Lucie, who manages our Cloud Ops offer

Lucie DESLOT
Responsible for the Cloud Ops offer
LinkedIn
Lucie DESLOT
Lucie DESLOT
Responsible for the Cloud Ops offer
LinkedIn